Course Outline: Communication Concept: The Role of Communication in Business, Importance of Communication Skills, Main Form of Business Communication, Process of Human Communication. Fundamentals of Business Writing: Adaptation and the Selection of Words, Construction of Clear Sentences and Paragraphs, Writing for Effect. Basic Pattern of Business Messages: Directness in Good News and Neutral Situations, Indirectness in Bad Message, Indirectness in Persuasion Message, Letter and Memorandum, Letter Writing Styles, Pattern Variations in Memorandums and the Email, Job Search Activities: Strategies in the Job Search Process, Job search activities, Writing CV, Facing Interviews, Feedback letters for goodwill, Fundamentals of Report Writing: Basics of Report Writing, Report Structure: Short Forms, Long and Formal Report, Usages of Graphics. Other Form of Business Communication: Informal Oral Communication, Technology-Enabled Communication.